Frequently asked questions

We often tell our customers that the best way to inquire about custom cake orders is by email. Our email address is info@orealbakery.com When inquiring about cakes, please send us the date of the event, number of guest, links or pictures of inspiration(s) inspirational materials (invitation, cake/floral pictures, magazines, stickers, or color swatches). Please note that if any cake design is shared with us it may only be used as inspiration.  O’real Bakery, LLC will not replicate another cake artist’s design.

We usually like our couples to book down their event dates with us once they have a set date. That way your interest can be registered with us. But at least 3 months to the event is also acceptable.

We meet with clients for tastings by appointment only. Please call to set up your consultation appointment. There is a $50 fee for all consultations/tastings. Consultations are done for orders of 75 servings or more and are by appointment only. For consultations and tastings, we ask that you limit your party to three (3) people including yourself.a

O’real Bakery will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information in the process of completing a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you for marketing and quality assurance purposes.

Yes, we provide additional items (stand, separator, base) for hire at an additional cost based on which cake stand goes well with your cake design.