Frequently asked questions
How do we place an order?
How much notice do you need?
We usually like our couples to book down their event dates with us once they have a set date. That way your interest can be registered with us. But at least 3 months to the event is also acceptable.
Do you provide consultations/tastings/ cake samples?
We meet with clients for tastings by appointment only. Please call to set up your consultation appointment. There is a $50 fee for all consultations/tastings. Consultations are done for orders of 75 servings or more and are by appointment only. For consultations and tastings, we ask that you limit your party to three (3) people including yourself.a
How does O’real Bakery use personal information?
O’real Bakery will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information in the process of completing a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. Occasionally we may use your information to contact you for marketing and quality assurance purposes.
Do you hire cake stands?
Yes, we provide additional items (stand, separator, base) for hire at an additional cost based on which cake stand goes well with your cake design.